UPNA’s Internal Quality Assurance System (IQAS), completely in line with ANECA’s institutional certification models and the European standards of quality (ESG) established by the European Association for Quality Assurance in Higher Education (ENQA), performs a key role in the management of its Centres.

The models for institutional accreditation, both for Bachelor’s and Master’s degree Centres as well as for Doctoral Schools, include the key aspects for the management of a higher education institution, including strategic planning, academic organisation, learning assessment, and stakeholder satisfaction.

In 2020, ANECA’s Certification Commission granted UPNA an external award for its system through the IQAS design certification .

As in any continuous improvement system, IQAS and its processes are constantly evolving and may undergo necessary modifications to adapt to the specific needs of management.

The Centre Management Manual that UPNA presents must be understood as the typical quality manual that supports all management processes carried out at UPNA's Bachelor's and Master's degree Centres,   basing on the total quality management principles. Therefore, it is the document that fully describes UPNA's Internal Quality Assurance System (IQAS), in line with ANECA’s AUDIT Programme.

Management based on whole quality principles means that all organisations (in this case UPNA's University Centres) carry out their activity inter-relating all their processes and trying to focus them on their groups of interest.

The Centre Management Manual describe UPNA's Centres activity in a way organised according to the AUDIT Programme of ANECA's criteria. The full Centre Management Manual is completed with ANNEX I, which includes the necessary supporting documents to understand the full IQAS structure, and ANNEX II, which details the development of all processes in each of the criteria. 

The development of the main management activities carried out at the Centre may be checked on the Centre’s Management Calendar.

The Quality Management Manual of EDONA is an essential tool for ensuring excellence in doctoral training. This document is fully aligned with the Support Guide for the accreditation of Doctoral Schools established by ANECA.

The structure of the Manual provides detailed responses to each of the criteria in the Guide, offering a clear description of how the School manages the key aspects associated with them, from strategic planning and allocated resources to mechanisms for monitoring and evaluating results.

The Manual integrates the processes of the IQAS, specifically designed to systematically measure and analyse the results obtained from Doctoral Programmes. These processes not only allow for the assessment of the achievement of established objectives but also help identify areas for improvement and develop corrective or preventive actions when necessary. In this way, EDONA ensures efficient and transparent management, consolidating its commitment to academic quality and continuous improvement, in line with national and international standards for doctoral training.