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Quality and Organization

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Quality policy and goals

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Quality policy

The quality policy of Public University of Navarre (approved by Government Council of 24-07-2020), establishes, as shown on its Statutes, the commitment of the institution to foster quality and excellence in its degrees and research, management and transfer activity. To that effect it states and implements the necessary mechanisms to carry out the systematic assessment and result analysis with the purpose of establishing continuous improvement processes, which constitute the necessary foundations in a quality management culture (arts  3 and 71).

UPNA's guiding principles focused on quality management and its results, in line with the 2030 agenda, are reflected on the strategic project designed for the next few years and described on the V Strategic Plan 2020-23.

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Quality goals (OC)

UPNA's quality policy is settled on the following quality goals:

The proposed quality goals are totally in line those strategic goals which V Strategic Plan 2020-23 stablishes for the institution, as well as with the Criteria and guidelines for Quality Assurance within the European Higher Education Area (European Standard Guidelines-ESG) and AUDIT criteria: 

 

Quality Goal 1

OC 1: To review and disclose the quality policy and objectives and implement actions which, in line with the University's strategy, foster quality culture focused on meeting the needs and expectations of its groups of interest.

Alignment:
ESG Criteria    AUDIT Criteria    UPNA´s Strategic Goals
CRITERION 1.1.
Policy for quality assurance		 CRITERION 1.
They way the Centre defines its quality policy and goals		 Reflection and strategic proposal in line with quality policy and objectives

Quality Goal 2

OC 2: To keep an educational offer which is multilingual, updated with the new trends and committed to the social context and diversity, integrating competences and SDG approaches in the degrees’ educational curricula 

Alignment:
ESG Criteria   AUDIT Criteria    UPNA´s Strategic Goals
CRITERION 1.2.
Design and approval of programmes		 CRITERION 2.
The way the Centre guarantees quality training programmes		 OE.1 To move towards our own and recognised educational model, which is multilingual and integrated to research, in line with UPNA values, and which meets international quality standards.

OE.3 To intensify social boost in the matter of sustainable development, through cooperation networks with the social fabric and with a comprehensive view.

Quality Goal 3

OC 3: To develop actions which, applying the university regulations and international quality standards, guarantee the learning outcomes of degrees and improve students’ employability. 

Alignment:
ESG Criteria  AUDIT Criteria    UPNA´s Strategic Goals
CRITERION 1.3.
Student-centred learning, teaching and assessment

CRITERION 1.4.
Student admission, progression, recognition and certification		 CRITERION 3.
The way the Centre focuses its degrees on the students		 OE.1 To move towards our own and recognised educational model, which is multilingual and integrated to research, in line with UPNA values, and which meets international quality standards.

Quality Goal 4

OC 4: To develop PDI’s skills and knowledge on teaching new technologies and tools which in turn may make it easiest to establish mechanisms which allow to reinforce the link between teaching and research.

Alignment:
ESG Criteria  AUDIT Criteria    UPNA´s Strategic Goals
CRITERION 1.5.
Teaching staff		 CRITERION 4.
The way the University and/or Centre guarantees and improves the quality of its teaching staff		 OE.2 To boost University's leadership in generating and pass on knowledge, acting as a global talent attraction pole within the 2030 agenda framework.

OE.4 To improve the life quality of the people in the institution, try for them to live together as equals, foster their feeling of belonging in the institution and focus on their development, increasing the value they generate.

Quality Goal 5

OC 5: To improve support services offered to students, assessing them systematically and fostering the development of Services and Administration staff (PAS)’s skills.

Alignment:
ESG Criteria AUDIT Criteria    UPNA´s Strategic Goals
CRITERIO 1.6.
Learning resources and student support		 CRITERION 5.
The way the University and/or Centre manages and improves its resources and services.		 OE.1 To move towards our own and recognised educational model, which is multilingual and integrated to research, in line with UPNA values, and which meets international quality standards.

OE.4 To improve the life quality of the people in the institution, try for them to live together as equals, foster their feeling of belonging in the institution and focus on their development, increasing the value they generate.

Quality Goal 6

OC 6: To move toward digital transformation  to offer a closer a more agile service, respectful to the environment, and which becomes the foundation to develop a sustainable campus.

Alignment:
ESG Criteria    AUDIT Criteria    UPNA´s Strategic Goals
CRITERION 1.6.
Learning resources and student support		 CRITERION 5.
The way the University and/or Centre manages and improves its resources and services.		 OE.5 To adapt the organisation to the technological changes, favouring the change management for people in order to become more efficient in the matter of processes, and strengthen bonds with groups of interest, both internal and external. 

OE.6 To develop a sustainable campus regarding infrastructures, equipment and open and shared areas, in a healthy context of the environment.

Quality Goal 7

OC 7: To keep a public results dissemination system with trustworthy and updated key indicators, developing actions which allow the analysis of processes’ efficiency and provide a higher internal and external knowledge of the University.

Alignment:
ESG Criteria AUDIT Criteria UPNA´s Strategic Goals
CRITERION 1.7.
Information management

CRITERION 1.8.
Public information		 CRITERION 7.
The way the University publishes information on degrees and activities carried out.		 OE.2 To boost University's leadership in generating and pass on knowledge, acting as a global talent attraction pole within the 2030 agenda framework.

OE.7 To increase internal knowledge and external visibility of the results generated at University.

Quality Goal 8

OC 8: To consolidate the IQAS as the means to assess periodically quality assessment and management processes of all degrees, which allows the advance towards an institutional certification model of University Centres, guaranteeing that the international quality standards are met.

Alignment:
ESG Criteria      AUDIT Criteria    UPNA´s Strategic Goals
CRITERION 1.7.
Information management

CRITERION 1.9.
On-going monitoring and periodic review of programmes

CRITERION 1.10.
Cyclical external quality assurance		 CRITERION 6.
The way the Centre analyses and takes into account the information on IQAS processes results.

CRITERION 8.
The way the Centre guarantees IQAS’ maintenance and update.		 Development, analysis and monitoring of the strategic plan according to continuous improvement

 

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