Universidad Pública de Navarra - Nafarroako Univertsitate Publikoa
Public University of Navarre
| Course code: 71833 | Subject title: Economics of Operation Management | ||||
| Credits: 3 | Type of subject: Mandatory | Year: 1 | Period: 2º S | ||
| Department: Gestión de Empresas | |||||
| Lecturers: | |||||
| BELLO PINTADO, ALEJANDRO FEDERICO (Resp) [Mentoring ] | AHMADIGHOBADBEZANI , ZAHRA [Mentoring ] | ||||
Contents
1.- Introduction and Objectives
The objective of this course is to introduce students to concepts and techniques related to the design, planning, control, and improvement of manufacturing and service operations. The course provides a theoretical and empirical overview of the economics of operations management with a holistic view of operations where we stress the process management and quality, supply chain management, coordination of product development and sustainability issues.
As the course progresses, we will investigate various aspects of each of these four tiers of operations in detail. We will cover topics in the areas of process analysis, production scheduling, quality improvement and supply chain management.
2.- Methods of teaching and course activities
To pursue the course objective most effectively, students will have to:
- Study the assigned reading materials.
- Prepare and discuss cases, readings, and exercises in class.
- Prepare for presentation and discussion of topics in OM.
3.- Course outline
- Review of Operations Management
What Is Operations Management? . Organizing to Produce Goods and Services. The Supply Chain. What Operations Managers Do?. A Global View of Operations. Achieving Competitive Advantage Through Operations.
- Strategy in Operations Management
The focus in in long run strategies of: Process Definition; Localization Strategies; Capacity Administration; Aggregated Planning and SOP.
Current Topics:
Production Systems: Strategic manufacturing effectiveness based on Hayes and Wheelwright´s model under review.
Localization of Facilities and new technologies.
ERP: SAP
- Quality Management
Quality and Strategy. Defining Quality. Total Quality Management. Tools of TQM, Statistical Process Control. Process Capability.
Current Topics:
Internalization of quality.
Quality 4.0
- Lean Production
Just - in - Time (JIT). Toyota Production System (TPS). Lean Operations
Current Topics:
Advanced Manufacturing Technologies. Flexibility.
Industry 4.0 under review.
- Supply Chain Management
The Supply Chain- s Strategic Importance. Sourcing Issues: Make - or - Buy vs. Outsourcing. Six Sourcing Strategies. Supply Chain Risk. Managing the Integrated Supply Chain. Building the Supply Base
Current Topics:
Supply Chain Integration. Supply Chain Integration
Innovation and New Product Development
-Sustainability in Operations Management
The triple bottom line. CSR and Stakeholder approach. Sustainability Practices: Internal External. Green Supplier Assessment.
Current Topics:
Sustainability practices and Performance
Sustainability and national Culture
General proficiencies
GP1 Develop a critical and a constructive attitude to one's work and that of others.
GP2 Develop an ethical, social and environmental commitment.
GP3 Explain and motivate the analyses, interpret the results and present all these clearly and concisely in English.
GP4 Present research results to various audiences using the different media available.
GP5 Work in multidisciplinary international teams.
Specific proficiencies
SP1 Master the technical and IT tools needed to carry out applied studies.
SP2 Make use of quantitative documentary sources that are significant for the economic analysis of organisations from a critical perspective.
SP3 Understand qualitative models of the firm and interpret their results.
Learning outcomes
1 Develop a critical and a constructive attitude to one's work and that of others.
2 Further investigate the differences between different organisational situations.
3 Master the technical and IT tools needed to carry out applied studies.
4 Know different statistical, econometric and mathematical programming techniques.
5 Explain and motivate the analyses, interpret the results and present all these clearly and concisely in English
Methodology
| Activity | Hours-Presential | Hours-No presential |
| 1- Lectures, discussions and case presentations | 10 | 15 |
| 2- Training and monitoring of worlk in progress and cases | 10 | 10 |
| 3- Reading related cases and articles and practical preparation and study | 05 | 20 |
| 4- Individual Support (tutorials) | 03 | |
| 5- Exams, Evaluations | 02 |
Evaluation
| Learning outcome |
Assessment activity |
Weight (%) | It allows test resit |
Minimum required grade |
|---|---|---|---|---|
| 5, 2 | Presentations, debates, assignments | 40 | no | |
| 1,2,3,4,5 | Exam | 50 | yes | 4 |
| 1, 3, 4, 5 | Attendance and participation | 10 | no | |
| Learning outcome | Evaluation Method | Weight (%) |
| 5, 2 | Presentations and debates | 40% |
| 1,2,3,4,5 | Exam | 50% |
| 1, 3, 4, 5 | Attendance and participation | 10% |
Agenda
Introduction to Operations Management: New Challenges
Topic 1. Stratetgy in Operations Management. Section 1, 2, 3
Topic 2. Quality Management. Sections 4, 5, 6
Topic 3. Supply Chain Management. Sections 7, 8
Topic 4. Sustainability in Operations. Sections 9, 10, 11
Exam
Bibliography
Access the bibliography that your professor has requested from the Library.
Book:
- Heizer, Jay, Barry Render, Chuck Munson, and Amit Sachan. Operations management: sustainability and supply chain management, 12/e. Pearson Education, 2017.
Articles and Case studies.
Topic 1. Strategy in Operations Management
- Ketokivi, Mikko, Virpi Turkulainen, Timo Seppälä, Petri Rouvinen, and Jyrki Ali-Yrkkö. "Why locate manufacturing in a high-cost country? A case study of 35 production location decisions." Journal of Operations Management 49 (2017): 20-30.
- Ben-Ner, Avner, and Enno Siemsen. "Decentralization and localization of production: The organizational and economic consequences of additive manufacturing (3D printing)." California Management Review 59, no. 2 (2017): 5-23.
- Bello-Pintado, Alejandro, Teresa García Marco, and Ferdaous Zouaghi. "Product/process definition, technology adoption and workforce qualification: impact on performance." International Journal of Production Research 57, no. 1 (2019): 200-215.
- Ahmad, S. and Schoreder, R. (2002): Refining the product-process matrix. International Jounal of Operations & Productions Management, 22, 1, 103-124.
- Choi, Tsan¿Ming, Subodha Kumar, Xiaohang Yue, and Hau¿Ling Chan. "Disruptive technologies and operations management in the Industry 4.0 era and beyond." Production and Operations Management (2021).
Topic 2. Quality Management. Policy and Practice
- Heras¿Saizarbitoria, Iñaki. "Internalization of ISO 9000: an exploratory study." Industrial Management & Data Systems (2011).
- Bello-Pintado, Alejandro, Iñaki Heras-Saizarbitoria, and Javier Merino-Díaz-de-Cerio. "Work-performance and internalisation of ISO 9000 standards: A shop-floor workers perspective." Total Quality Management & Business Excellence 31, no. 13-14 (2020): 1427-1441.
- Sader, Sami, Istvan Husti, and Miklos Daroczi. "A review of quality 4.0: Definitions, features, technologies, applications, and challenges." Total Quality Management & Business Excellence (2021): 1-19.
Topic 3. Supply Chain Management: Coordination-Integration; Risk Management
- Flynn, Barbara B., Baofeng Huo, and Xiande Zhao. "The impact of supply chain integration on performance: A contingency and configuration approach." Journal of operations management 28, no. 1 (2010): 58-71.
- Danese, Pamela, Andrea Lion, and Andrea Vinelli. "Drivers and enablers of supplier sustainability practices: a survey-based analysis." International Journal of Production Research 57, no. 7 (2019): 2034-2056.
- Barla, Semra Birgün. "A case study of supplier selection for lean supply by using a mathematical model." Logistics Information Management (2003).
Topic 4. Sustainability in Operations
- Ahmadi-Gh, Zahra, and Alejandro Bello-Pintado. "Why is manufacturing not more sustainable" The effects of different sustainability practices on sustainability outcomes and competitive advantage." Journal of Cleaner Production (2022): 130392.
- Sancha, Cristina, Annachiara Longoni, and Cristina Giménez. "The role of national culture in the relationship between sustainability practices and sustainability performance." Journal of Management for Global Sustainability 8, no. 2 (2020).
- Song, Fei Sophie, Frank Montabon, and Yuhang Xu. "The impact of national culture on corporate adoption of environmental management practices and their effectiveness." International Journal of Production Economics 205 (2018): 313-328.
- Guerci, Marco, Annachiara Longoni, and Davide Luzzini. "Translating stakeholder pressures into environmental performance¿the mediating role of green HRM practices." The International Journal of Human Resource Management 27, no. 2 (2016): 262-289.